Key Stakeholders: Chief Credit Officers, Credit Administrators, Loan Operations
Stay ahead of every covenant, document, and exception
BankPoint's Monitoring module replaces the spreadsheets, ticklers, and email reminders with one unified system that tracks every ongoing requirement across your portfolio, flags what needs attention, and keeps your institution ready for auditors and examiners at all times.
One module. Every ongoing requirement.
Your portfolio's to-do list, built automatically
One row per item, across covenants, reporting requirements, and policy exceptions. Lead dates give your team a head start before due dates arrive. Assign items to specific users and filter by loan, officer, branch, or region, with customizable checklists for different business lines.
Covenant tracking with real teeth
Expected vs. actual values drive automatic compliance determination, with statuses of Compliant, Exception, Waived, or Not Reviewed. Structured approval workflows govern covenant reviews, and current and historical reviews are retained for auditors and examiners.
Document ticklers that collect the documents, too
Recurring requirements come with configurable frequencies, due dates, and assignees. Automated refresh reminders keep documents current at the right intervals, and received and pending review document counts are visible on every requirement.
Exception reporting that's examiner ready
Automatic escalation of overdue and failing items, severity levels and exception descriptions for prioritized remediation, explicit waiver tracking with a full audit trail, and actionable reports to proactively remediate risk.
Frequently Asked Questions
What does BankPoint’s Monitoring module track?
The Monitoring module tracks every ongoing, post-close requirement in one unified feed: loan covenants, financial reporting requirements (such as tax returns and financial statements), collateral reporting requirements, and loan policy exceptions. Each item carries its status, due date, severity, and assigned user, tied directly to the related loan, officer, and branch.
How does the Checklist view differ from the Exceptions view?
The Checklist view is forward-looking: it surfaces upcoming to-dos with lead dates so your team can act before deadlines. The Exceptions view is where items land automatically when they become overdue or covenants fail, giving auditors and examiners a clean, current picture of every exception in the portfolio.
How does covenant tracking work?
Covenants are defined with expected values and review cycles. When a review comes due, the actual value is captured and compliance is determined against the expected value. Reviews follow structured approval workflows, and each covenant carries a status of Compliant, Exception, Waived, or Not Reviewed, with full history retained.
Can BankPoint collect the required documents, not just track them?
Yes. Through DocuPoint, BankPoint’s secure online document portal, requests are sent directly to borrowers and third parties. Uploads are virus-scanned, pass through a review queue for acceptance, and are then stored in BankPoint or routed to your existing imaging system automatically.
Who uses the Monitoring module day to day?
Credit administrators and loan operations teams manage the checklist and document collection; Chief Credit Officers and credit executives use the dashboards and exception reporting to oversee portfolio risk. Many banks also give auditors and examiners access to streamline exam preparation.
Does Monitoring work with the rest of the BankPoint platform?
Yes. Monitoring is fully integrated with the BankPoint platform: items are tied to loans, customers, and collateral, documents flow to your imaging system through BankPoint’s real-time integrations, and exceptions feed the same dashboards and reporting used across Credit Administration and Portfolio Management.
